______________________________________________________________________________________________
Return Policy
Our goal is to provide customers with timely service in the event a return is necessary. We
recommend that you carefully read the following notes detailing our return policy:
My Mobility Store does not accept any return without a valid Return Authorization Number. Please
call 1866-318-7433 for a Return Authorization Number.
The customer is responsible for the all shipping fees, including those to the customer and
returning to our warehouse. Product must be returned no more than 10 days after a Return
Authorization Number is issued
Customer will be liable to pay 25% re-stocking Fee for their returned products.
All Returns must be shipped back to the below address unless we specified a different address
when you call for a Return Authorization Number.
All credits will be processed within 4 days after receipt and inspection of the returned product.
Provided all the return policy conditions above are met. (Processing may be slightly extended
during the holiday season).
Our goal is to provide customers with timely service in the event a return is necessary. We
recommend that you carefully read the following notes detailing our return policy:
- Returns of non-defective merchandise must be returned in the original packaging and
unused, within 30 days of customer’s receipt of the product. - Returns of defective merchandise must be returned in the original packaging with all
factory packed accessories within 10 days. Incomplete returns will receive a credit
reflecting any missing accessories. - Special ordered merchandises and Bath and Safety items are non-returnable.
- The customer may choose to receive a product exchange or a credit by the same means
payment was made.
- Prior Authorization
My Mobility Store does not accept any return without a valid Return Authorization Number. Please
call 1866-318-7433 for a Return Authorization Number.
- Shipping
The customer is responsible for the all shipping fees, including those to the customer and
returning to our warehouse. Product must be returned no more than 10 days after a Return
Authorization Number is issued
- Re-stocking Fee
Customer will be liable to pay 25% re-stocking Fee for their returned products.
- Return Shipping Address
All Returns must be shipped back to the below address unless we specified a different address
when you call for a Return Authorization Number.
- Refund Processing Time
All credits will be processed within 4 days after receipt and inspection of the returned product.
Provided all the return policy conditions above are met. (Processing may be slightly extended
during the holiday season).
 |  |  |  |  |